Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the services provided by Translate Snap Operations S.p.A. ("us", "we", or "Translate Snap") namely the mobile applications where these Terms are posted, their websites, email notifications, and any and all related Services (collectively, the “Services”). These Terms also govern your access to any information through the Services (the “Content”). PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING ANY OF THE SERVICES.

CONTENTS

AGREEMENT

AGE REQUIREMENT

GRANT OF LICENSE

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

FEATURES & FUNCTIONALITY

CONTENT ON THE SERVICES

SECURITY

REGISTRATION/PASSWORDS

UNINSTALL/ REMOVAL OF AN APP

CONSENT TO USE OF DATA AND USER REVIEWS

INTELLECTUAL PROPERTY

TERMINATION

DISCLAIMER OF WARRANTY

LIMITATION OF LIABILITY

INDEMNIFICATION

EXPORT CONTROLS

NOTICE TO US GOVERNMENT END USERS

JURISDICTIONAL AVAILABILITY

DISPUTE RESOLUTION; BINDING INDIVIDUAL ARBITRATION

HOW TO CONTACT US

SUPPLEMENTAL TERMS

A. AGREEMENT

These Terms are a legal agreement between you and Translate Snap. By using the Services, including installing and/or downloading any of our mobile applications (each an “App” and collectively the “Apps”), you: (a) agree to be bound by these Terms, (b) you represent and warrant that you have the right, authority and capacity to enter into these Terms; and (c) you own or control the mobile device by which you are accessing the Services. These Terms also apply to any App updates, supplements, and services made available by Translate Snap that are not provided under a separate license or other agreement with us. If you do not agree to these Terms, do not install or use any App or Services. We may amend these Terms from time to time and will notify you of any update to the Terms that materially impact your use of the Services or your rights or obligations. Such notification may be through an in-app notification or website notice. Your continued use of the Services after we post any amendments to these Terms will signify your acceptance of such amendments. If you do not agree with any amendment, you must discontinue using the Services (including any Apps). If you have any questions or concerns regarding these Terms, please contact support at the email provided in Section U below. Do not use the Services until your questions and concerns have been answered to your satisfaction and you agree to abide by these Terms. Notice to consumers Depending on the laws of the jurisdiction where you live, you may have certain rights that are in addition to these Terms, and certain provisions of these Terms may be unenforceable as to you. To the extent that any term or condition of these Terms is unenforceable to you, the remainder of these Terms shall remain in full force and effect. Use of the Services is subject to the Privacy Policy (available at https://translate-un-api.hnchjkj.net/privacy.html), which is hereby incorporated into these Terms by reference. These Terms also include any additional payment terms and other requirements set forth on the download or purchase page through which you purchase or download any Apps. The Apps may be available through marketplaces that distribute mobile applications and that may have additional terms, conditions and usage rules that govern your use of the Apps if you download or install the Apps through such marketplaces.

THESE TERMS CONTAIN A BINDING, INDIVIDUAL ARBITRATION REQUIREMENT AND CLASS-ACTION WAIVER, WHICH MEANS YOU AND Translate Snap AGREE TO RESOLVE MOST DISPUTES IN BINDING, INDIVIDUAL ARBITRATION AND NOT BY MEANS OF A CLASS ARBITRATION, A CLASS ACTION, ANY OTHER KIND OF REPRESENTATIVE PROCEEDING, OR A JURY TRIAL. (SEE SECTION 20 (DISPUTE RESOLUTION; BINDING INDIVIDUAL ARBITRATION).) YOU MAY OPT OUT OF THE ARBITRATION REQUIREMENT WITHIN 30 DAYS FROM THE DATE WHEN THESE TERMS ARE NOTIFIED TO YOU; INSTRUCTIONS FOR OPTING OUT ARE IN SECTION 20 (DISPUTE RESOLUTION; BINDING INDIVIDUAL ARBITRATION) BELOW.

This Terms of Service (EULA) has been uploaded to the "EULA" field in App Store Connect, and a public access link is provided: https://translate-un-api.hnchjkj.net/privacy.html, which can be found in the App Description and the subscription page within the App.

B. AGE REQUIREMENT

Our app does not contain restricted content. It can be installed and used by people of all ages. This App does not include Parental Controls or Age Assurance mechanisms, and the corresponding options in the App Store Connect Age Rating settings have been set to "None".

C. GRANT OF LICENSE

Subject to your compliance with these Terms, Translate Snap grants you a limited, non-exclusive, revocable, non-sublicensable, non-transferable license, to access, download and/or install the most current generally available version of the software provided to you as part of the Services solely for your lawful, personal, and non-commercial use.

D. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

Restricted Use

You may not rent, sell, lease, sublicense, distribute, assign, copy (other than a single copy for your own backup purposes), or in any way transfer or grant any rights to the Services or use the Services for the benefit of any third party. Unless expressly authorized by Translate Snap, you are prohibited from making the Apps available over a network where it could be downloaded or used by multiple users. You agree that you will not use any robot, spider, other automatic or manual device or process to interfere or attempt to interfere with the proper working of the Services, except to remove our Apps from a mobile device which you own or control. You may not violate or attempt to violate the security of our Services. You may not modify, reverse-engineer, decompile, disassemble, or otherwise tamper with any Services, or attempt to do so for any reason or by any means. You may not access, create or modify the source code of any Services in any way. You do not have the right to and may not create derivative works of any Services or any portions thereof. All modifications or enhancements to the Services remain the sole property of Translate Snap.

Updates

We reserve the right to add or remove features or functions to existing Services. When installed on your mobile device, the Apps periodically communicate with our servers. We may require the updating of the Apps on your mobile device when we release a new version of the Apps, or when we make new features available. This update may occur automatically or upon prior notice to you and may occur all at once or over multiple sessions. You understand that we may require your review and acceptance of our then-current Terms before you will be permitted to use any updated versions of the Services. You acknowledge and agree that any obligation we may have to support previous versions of the Services may be ended upon the availability of updates, supplements or subsequent versions. You acknowledge and agree that we have no obligation to make available to you any updates, supplements or updated versions of the Services.

Access

You must provide at your own expense the equipment, internet connections, devices and service plans to access and use the Apps. If you access an App through a mobile network, your network or roaming provider's messaging, data and other rates and fees may apply. You are solely responsible for any costs you incur to access the Apps from your device. Downloading, installing or using certain Apps may be prohibited or restricted by your network provider and not all Apps may work with your network provider or device. Translate Snap makes no representation that the Apps can be accessed on all devices or wireless service plans. Translate Snap makes no representation that the Apps are available in all languages or that the Apps are appropriate or available for use in any particular location.

Purchases & Cancellation Rights

Subscriptions

You may purchase certain Services on a subscription basis. The auto-renewable subscription details required by Apple's guidelines are as follows:

Subscription Title: Translate Snap Premium Subscription

Subscription Length: Weekly, Monthly, Annual, and other cycle-based plans (as displayed in the App)

Subscription Price: Varies by region (as displayed in the App); no additional unit pricing applicable

Some Services may offer different subscription levels (e.g., free, pro or premium) or subscription periods (e.g., weekly, monthly, yearly). Payment for a subscription may be processed in-App, through a third-party mobile platform owner (e.g. Apple or Google) or directly through Translate Snap and its third party processor.

You may be offered a free trial of a subscription to our Services for a limited period of time. Your free trial subscription will automatically renew as a paid subscription for the applicable subscription period unless you cancel prior to the end of the free trial subscription period.

All cancellations will take effect starting at the end of the then current billing period. For example, if you have a monthly subscription that began on the first of the month but cancel mid-month, your cancellation will be effective as of the end of that month.

Automatic Renewal; Recurring Charges

Paid subscriptions to the Services are auto-renewing. You will be charged the stated subscription amount for the subscription period upon completion of your registration and submission of your payment information or, if applicable, at the end of your free trial period if you have not canceled prior to the expiration of the trial period. You hereby agree to and authorize automatic and recurring billing, and you agree to pay the charges made to your account in connection therewith. You will be billed on a recurring basis at the then-current applicable subscription price plus any applicable taxes at the start of each new subscription period. Payments for renewal subscriptions are processed using the same billing cycle as your current subscription. Subscription fees may change at any time, to the fullest extent permitted under applicable law. You may cancel your subscription at any time in accordance with the Cancellation Section of this Agreement, and your subscription will continue until the end of the then-current billing period. Your subscription will not renew after the end of the current billing period following cancellation.

Functional links to the Privacy Policy and these Terms of Service (EULA) are available in the App Description and App Store Connect.

E. FEATURES & FUNCTIONALITY

The various features and functionalities made available through the Services may change from time to time and are provided by Translate Snap and third-party suppliers (the "Third Party Partners") who offer Content and/or services in conjunction with or through the Services and other users who may share Content on through their use of the Services. The Services may provide you with location data for basic navigational purposes only and are not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or environmental damage. Neither Translate Snap, nor any of its Third Party Partners, guarantee the availability, accuracy, completeness, reliability, or timeliness of location data displayed through the Services.

F. CONTENT ON THE SERVICES

User Content

The Apps may allow users to submit and post Content that will be made public and available to other App users (“User Content”). You are responsible for your use of the Services and for any User Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide User Content that you are comfortable sharing with others. Translate Snap may also act to remove Objectionable Content. The decision to remove Objectionable Content shall be made at Translate Snap’ sole discretion. Translate Snap may terminate a user's access to the Services if, under appropriate circumstances, the user is determined to be a repeat infringer.

You agree that you shall not post or share User Content on the Services that Translate Snap deems Objectionable Content. “Objectionable Content” includes, but it not limited to:

Commercial in nature (including advertising or solicitations);

Infringes the intellectual property rights of others;

Is unlawful, defamatory, libelous or infringes the privacy rights of others;

Presents a risk to a person’s security, health or safety, including minors;

Entices criminal or unlawful behavior;

Falsely states or implies that such User Content is endorsed or sponsored by Translate Snap or any of its Third Party Partners;

Is vulgar, threatening, or considered hate speech intended to offend or harass individuals or a group of individuals based on race, ethnicity, national origin, disability, religious affiliation, sexual orientation, sex, or gender identity;

Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; and

Is otherwise in contravention of these Terms.

You represent and warrant that you own or have the necessary rights in and to the Content that you post, including the right to post or share the User Content publicly through the Services and to permit Translate Snap to publish and use such User Content as contemplated by these Terms. By submitting User Content to Translate Snap you are hereby granting Translate Snap and its users an irrevocable, worldwide, perpetual, royalty-free, non-exclusive, sub-licensable and transferrable license to copy, distribute, use, print, publish, republish, reformat, translate, modify, revise and incorporate into other works, prepare derivative works of and display in public in the Apps or in any form of media or expression. The User Content you submit to Translate Snap may be used by Translate Snap commercially at Translate Snap’ sole discretion.

Content Screening and Disclosure

We do not, and cannot, pre-screen or monitor all Content. However, our representatives may monitor Content submission through the Apps, and you hereby provide your irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the submission of any Content. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any Content.

We may access, preserve or disclose any of your information or Content (including without limitation chat text) if we are required to do so by law, or if we believe in good faith that it is reasonably necessary to (i) respond to claims asserted against us or to comply with legal process (for example, subpoenas or warrants), including those issued by courts having jurisdiction over us or you; (ii) enforce or administer our agreements with users, such as these Terms; (iii) for fraud prevention, risk assessment, investigation, customer support, providing the app services or engineering support; (iv) protect the rights, property or safety of Translate Snap, its users, or members of the public or (v) to report a crime or other offensive behavior.

Third-Party Services and Content

The Services may integrate, be integrated into, bundled, or be provided in connection with third-party services, advertising, feeds, and/or content. If you are installing an App that includes third party services and third party content, such services and content are subject to such third party's terms of services and privacy policies, which may be found on the relevant Third Party Partner's website. Our Services may provide access or links to Third Party Partner websites or resources. Translate Snap has no control over such websites and resources, and you acknowledge and agree that Translate Snap is not responsible for the availability of such external websites or resources, and does not endorse nor is responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You further acknowledge and agree that Translate Snap shall not be responsible or liable, directly or indirectly, for any Third Party Partner Content, including any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third Party Partner content, goods or services available on or through the Services or any such Third Party Partner website or resource. Translate Snap will not be a party to or in any way be responsible for monitoring any transaction between you and Third Party Partners.

G. SECURITY

The Services, like other consumer technologies, may not be 100% secure. By accepting these Terms you acknowledge and accept that the Services may be exposed to unauthorized access, interception, corruption, damage or misuse, and cannot be regarded as 100% secure. You accept all responsibility for such security risks and any damage resulting therefrom. Further, you are solely responsible for securing any device used to access the Services from unauthorized access, including by such means as using complex password protection and enabling device encryption when available through settings on your device. You agree that Translate Snap shall not be liable for any unauthorized access to your account or devices.

H. REGISTRATION/PASSWORDS

Registration

Some Services may not require a registration: however, some Services will permit or require you to create an account to participate or access additional features or functionalities ("Registration"). If such Registration is required, it will be made known to you when you attempt to participate or access such additional features or functionalities. Any registration required by a Third Party Partner is not governed by these Terms and you should refer to the relevant Third Party Partner's website for their policies.

Passwords

You are the sole and exclusive guardian of any password and ID combination issued or chosen by to you. Maintaining the confidentiality and security of your password(s) and ID(s) is solely your responsibility. You are fully responsible for all transactions undertaken by means of any account opened, held, accessed or used via your password and ID. You shall notify us immediately and confirm in writing any unauthorized use of accounts or any breach of security, including without limitation any loss, theft or unauthorized use of your password(s), and/or ID(s) or any related account. If we have reasonable grounds to suspect that the security of your password and/or ID has been compromised, we may suspend or terminate your account, refuse any and all current or future use of the services, and pursue any appropriate legal remedies. We shall not be responsible for any losses incurred in connection with any misuse of any password or ID.

Provided Information

If you provide any information in connection with a Registration, you must provide and maintain accurate, complete and current information. If we have reasonable grounds to suspect that your information is inaccurate, not current or not complete, we may suspend or terminate your use of the Services, and pursue any appropriate legal remedies. You agree that we shall have the right to use the information you provide to us for the purposes described in these Terms and in furtherance of your use of the App and our services, in accordance with the Privacy Policy.

I. UNINSTALL/REMOVAL OF AN APP

Uninstallation and removal methods vary depending on your device. To uninstall and remove the Apps, please use the application manager provided with your device or consult your device manual for reference. Please remember if you have a paid subscription to an App, uninstalling will not cancel your recurring payments. See our cancellation instructions above for more information.

J. CONSENT TO USE OF DATA AND USER REVIEWS

You agree that we may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the Services. We may use this information in accordance with the Privacy Policy.

Additionally, if you choose to provide app store reviews or reviews via any social medial channel, or other similar communication or messaging features or services, such information may be made publicly available, including the public-facing username as it appears with the review. If you prefer that we do not use your app reviews for promotional purposes, you will be able to elect for us not to do so by contacting the support email in Section U below (please include your name, mailing address, and email address). For security purposes, please do not include any password, social security number, payment card or other sensitive information via these features. We have the right, but not the obligation to monitor messages and communications between and among users for security and training purposes. We may, but are not obligated to, remove any content we deem inappropriate.

K. INTELLECTUAL PROPERTY

The Services, including all Content, design, text, images, photographs, illustrations, audio-clips, video-clips, artwork, graphic material, code, content, protocols, software, and documentation provided to you by Translate Snap are Translate Snap’ property or the property of Translate Snap’ licensors, and are protected by Austrian, U.S. and international copyright, trademarks, patents and other proprietary rights and laws relating to Intellectual Property Rights. "Intellectual Property Rights" means, collectively, rights under patent, trademark, copyright and trade secret laws, and any other intellectual property or proprietary rights recognized in any country or jurisdiction worldwide, including, without limitation, moral or similar rights. You may not delete, alter, or remove any copyright, trademark, or other proprietary rights notice we or Third Party Partners have placed on or within the Services. All rights not expressly granted hereunder are expressly reserved to Translate Snap and its licensor.

Translate Snap and any names, logos and affiliated properties, are the exclusive property of Translate Snap or its affiliates. All other trademarks appearing through the Services, including in any App, are trademarks of their respective owners, and the use of such trademarks shall inure to the benefit of the trademark owner. Our partners or service providers may also have additional proprietary rights in the content which they make available through a Service. The trade names, trademarks and service marks owned by us, whether registered or unregistered, may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion. Nothing contained in herein should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of our trade names, trademarks or service marks without our express prior written consent.

L. COPYRIGHT

You are solely responsible for any Content you contribute, submit, display or for any adaptations of works made on or through your use of the App(s). It is your obligation to ensure that such Content, including photos, text, video and music files, does not violate any copyright or other Intellectual Property Rights. You must either own or have a license to use any Content that you contribute, submit or display. Translate Snap respects and expects its users to respect the rights of copyright holders. On notice, Translate Snap will act appropriately to remove content that infringes the copyright rights of others. Translate Snap reserves the right to disable the access to Apps or other services by anyone who uses them to repeatedly infringe the Intellectual Property Rights of others. If you believe an App, or elements, infringe your copyright rights, Please contact Translate Snap’ Legal Team at:

Translate Snap-Ai Translator

Developer Name: hunanchengju

Email: chengju2025@gmail.com

Please ensure your communication includes the following:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

a description of the copyrighted work that you claim has been infringed;

a description of where the material that you claim is infringing is located on the App;

your address, telephone number, and email address;

a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

a statement by you that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

M. TERMINATION